Privacy Policy

How we collect it

We collect information directly from you, automatically via your use of outbackreelz.com, and from service providers that help us operate (e.g., payments, hosting, analytics). Where lawful and practical, you may interact anonymously or using a pseudonym (e.g., browsing without an account).

How we use personal information

• Provide, maintain, and secure our services; create and manage accounts.
• Process orders, payments, refunds, and fraud prevention.
• Customer support and responding to requests.
• Analytics and product improvement (including measuring site performance).
• Marketing and updates where permitted; you can opt out anytime.
• Comply with legal obligations and enforce our terms.

Disclosure and overseas recipients

We may share personal information with trusted providers (hosting, cloud storage, payments, email/SMS, analytics, customer support), professional advisers, and regulators/law enforcement where required or authorised. Some providers may store or process data outside Australia (commonly the US and/or EU). We take reasonable steps to select reputable providers and to require appropriate protections (such as contractual confidentiality and security measures), but overseas privacy laws may differ.

Cookies and tracking

We use essential cookies for core functionality (e.g., login/session) and may use analytics and advertising technologies to understand usage and improve marketing. You can manage cookies via your browser settings and, where available, our on-site cookie controls. Blocking cookies may affect site features.

Data retention and security

We keep personal information only as long as needed for the purposes above, or as required by law (e.g., records, dispute handling). We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure.

Access, correction, marketing choices

You may request access to, or correction of, personal information we hold about you. You can opt out of direct marketing using unsubscribe links or by contacting us. We may need to verify your identity before fulfilling requests. In some cases we may refuse a request where permitted by law and will explain why.

Sensitive information and children

We do not seek to collect sensitive information (e.g., health or biometric data). If you choose to provide it, we will handle it in accordance with the Privacy Act. Our services are not directed to children under 16; please contact us if you believe a child has provided personal information.